Terms & Conditions

Welcome to Samanoona. By using our website and placing an order, you agree to these terms and conditions.

Website use

Customers must use the website lawfully and provide accurate information when placing orders.

Product information

We try to display product details, images, colors, prices, and descriptions as accurately as possible. Slight differences may occur due to screen settings, supplier updates, or product availability.

Orders

After placing an order, you may receive confirmation by email, phone, WhatsApp, or website notification. Samanoona may cancel or refuse orders if a product is unavailable, a price was incorrect, payment failed, delivery location is unsupported, an order appears fraudulent, or customer information is incomplete.

Pricing

Prices may change without prior notice. Sale prices and offers may be limited by time, stock, or location.

Custom products

Customers are responsible for providing correct customization details. Samanoona may not be responsible for errors submitted by the customer.

Supplier and dropshipping products

Some products may be fulfilled by suppliers or dropshipping partners. Delivery times, packaging, and availability may vary.

Payments

Available payment methods may include Cash on Delivery, bank transfer, online payment, or other methods shown at checkout. COD availability may depend on product and delivery area.

Returns and refunds

Returns and refunds are handled according to our Refund Policy.

Limitation of responsibility

Samanoona is not responsible for delays, losses, or issues caused by incorrect customer information, courier delays, supplier delays, or circumstances outside our control.