Manager for Ecommerce website

Company Overview: At Samanoona, we are committed to providing our customers with a diverse range of high-quality products and an exceptional online shopping experience. We are looking for a skilled E-Commerce Website Manager to oversee and manage our online store, ensuring smooth operations and continuous growth.

Position Overview: The E-Commerce Website Manager will be responsible for managing all aspects of our e-commerce website, including product listings, website functionality, user experience, and performance optimization. The ideal candidate will have a strong background in e-commerce, website management, and digital marketing.

Key Responsibilities:

1. Website Management:
   • Oversee day-to-day operations of the e-commerce website.
   • Ensure the website is fully functional, user-friendly, and optimized for performance.
   • Monitor website traffic, performance, and user behavior using tools like Google Analytics.
2. Product Management:
   • Manage product listings, including adding new products, updating existing listings, and removing discontinued items.
   • Ensure product descriptions, images, pricing, and inventory levels are accurate and up-to-date.
3. User Experience (UX):
   • Continuously improve the user experience by implementing best practices in website design and navigation.
   • Conduct A/B testing and user testing to identify areas for improvement.
4. SEO and Content Management:
   • Implement SEO strategies to increase organic traffic and improve search engine rankings.
   • Create and manage content for product pages, blog posts, and other website sections.
5. Marketing and Promotions:
   • Collaborate with the marketing team to plan and execute online marketing campaigns.
   • Manage promotions, discounts, and special offers on the website.
   • Utilize email marketing, social media, and other digital marketing channels to drive traffic and sales.
6. Customer Service and Support:
   • Work closely with the customer service team to address customer inquiries and issues related to the website.
   • Implement features and tools to enhance customer support and satisfaction.
7. Analytics and Reporting:
   • Analyze website performance metrics and generate regular reports on sales, traffic, and user behavior.
   • Use data insights to make informed decisions and recommendations for website improvements.
8. Technical Management:
   • Coordinate with web developers and IT support to address technical issues and implement new features.
   • Ensure website security and compliance with relevant regulations and standards.

Qualifications:

• Bachelor’s degree in Marketing, Business, Information Technology, or a related field.
• Proven experience managing an e-commerce website, preferably in a similar industry.
• Strong understanding of e-commerce platforms (e.g., WooCommerce, Shopify, Magento).
• Proficient in SEO, Google Analytics, and other web analytics tools.
• Experience with digital marketing, including email marketing, social media, and PPC.
• Excellent project management and organizational skills.
• Strong analytical and problem-solving abilities.
• Ability to work independently and as part of a team.
• Excellent communication and interpersonal skills.

Preferred Skills:

• Experience with graphic design and photo editing software (e.g., Adobe Photoshop).
• Knowledge of HTML, CSS, and basic web development.
• Familiarity with CRM and inventory management systems.

What We Offer:

• Competitive salary and benefits package.
• Opportunity to work in a dynamic and growing company.
• Collaborative and supportive work environment.
• Professional development and career growth opportunities.